Important Update for Reason Clock

Some customers have been reporting issues with clock setup. In particular, some iPhone users had issues with connecting the clock to Wi-Fi. One solution we found that seemed to work consistently was setting up the clock while in Airplane Mode with the Wi-Fi turned on. For more information on this fix: https://support.reasonclock.com/hc/en-us/articles/360036508252

Currently, we are finishing up a permanent solution for this issue by simplifying the setup process, especially for iOS users. This solution should begin to roll out by next week. Current users will need to update the Reason Home app and update their Reason clock's firmware. To update the Reason Home app, go to the App Store or Google Play Store. To update the clock firmware, use this link: https://support.reasonclock.com/hc/en-us/articles/360038052152-How-do-you-check-and-update-firmware-for-the-Reason-ONE-clock-