Got a question? We'd be more than happy to help. Please email us at email@example.com or call us at (844) 828-2302.
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Print copies of the following user guides are available in alternate format by request at least 10 working days in advance. To obtain a copy, please contact us at firstname.lastname@example.org or by phone (844) 828-2302.
User Guide—PowerPack 10000 Portable Charger (English, French)
An accessibility copy of the user guide in larger fonts is available for viewing or printing by clicking here.
A tutorial is available for iPhone/iPad users who want to use the PowerPack to charge their devices: Click here
A tutorial is available for Samsung Galaxy S8, S9 and LG V20, V30, G7 ThinQ users who want to use the PowerPack to charge their phones: Click here
And you may read this blog post on how to properly charge Fitbit fitness trackers, Apple Watch, and Bluetooth headphones. Click here.
User Guide—PowerPack 20000 USB PD Backup Battery for New Laptops (English, French)
How to Use the PowerPack 20K (Photo Guide)
And you may read this blog post on how to properly charge Fitbit fitness trackers, Apple Watch, or Bluetooth headphones. Click here.
Frequently Asked Questions
ZMI USA Corporation
120 San Lucar Ct
Sunnyvale, CA 94086